We’re upgrading our travelators
We are replacing the travelators near the food court, between Wendy’s and Peter Alexander, with brand new travelators. They will be safer, quieter and more reliable, and they are a long overdue improvement we know our customers will appreciate.
The travelator near Blooms The Chemist and Michael Hill is not affected. It stays open and running the whole time.
Works begin Monday 31 August and are expected to be complete by mid November.
The centre is open as usual for the entire time. Every retailer is trading, our hours are unchanged, and there are several easy ways to get from the car park into the centre while the upgrade is underway.
How to get around
You have three options, all of them quick.
The travelator near Blooms The Chemist and Michael Hill will be open and running as normal for the full duration of the works. For most customers this is the easiest swap.
The lifts: both of our lifts are available. One near the Morgan St entry, and one near the Forsyth St entry underneath Australia Post. Both provide step free access and both fit shopping trolleys.
The Morgan St ramp: still open, straight up from the car park.
Wayfinding signage will be in place throughout the car park to point you to the nearest entry.
What else is changing
Lucky Crow Lotto has moved. You will find them in a new pop up near Sandwich Chefs in the food court, trading as usual, until works are complete.
Community Corner is unavailable in this location. Our Community Corner sits within the works zone and will be closed for the duration.
A small number of car parking spaces will be unavailable. The works compound takes up a handful of spaces near the travelator, and one trolley bay has been temporarily removed. The rest of the car park is completely unaffected, and car park entrances stay open during trading hours.
Questions and answers
Timing
When do the works commence? Works are expected to commence Monday 31 August.
When will the works be completed? We expect works to be complete by mid November. If timing changes, we will update this page and our social channels.
Why are these works happening? The travelators are being fully replaced as part of our ongoing investment in the centre. The new units will be safer, quieter and more reliable for years to come.
Getting around
Which travelator is affected? Only the travelators near the food court, between Wendy’s and Peter Alexander. The travelator near Blooms The Chemist and Michael Hill is fully functioning and stays open for the whole works period.
How do I get from the car park to the centre? Use the travelator near Blooms The Chemist and Michael Hill, either of our two lifts (near the Morgan St entry and near the Forsyth St entry under Australia Post), or the Morgan St ramp. Wayfinding signage in the car park will guide you.
Will the car park entrances be impacted? No. Car park entrances remain open during core trading hours.
Will I lose any car parking spaces? A small number of spaces near the works area will be closed off with temporary bollards, along with one trolley bay. Parking elsewhere in the centre is unaffected.
I use a wheelchair, walker or pram. How do I get in? Both lifts provide step free access between the car park and the centre, and the Morgan St ramp is also available. If you need a hand, please ask any of our centre team.
Can I take a shopping trolley in the lifts? Yes, both lifts fit shopping trolleys.
Will there be a wait for the lifts at busy times? We expect most customers will use the travelator near Blooms The Chemist and Michael Hill, so lift waits should be minimal. If you are visiting at a peak time, the Morgan St ramp is a quick alternative.
Retailers and spaces
What is happening to Lucky Crow Lotto? Lucky Crow Lotto has temporarily relocated to a new pop up near Sandwich Chefs in the food court and is trading as usual throughout the works.
When will Lucky Crow Lotto return to their usual spot? Once the upgrade is complete, expected mid November.
Where will Community Corner be located? Community Corner is unavailable for the duration of the works. We look forward to welcoming community groups back once the upgrade is complete.
Are all other retailers open? Yes. Every other retailer in the centre is trading as normal.
Is the ATM still available? Yes. The ATM sits outside the works area and remains online.
Safety, noise and hours
Will the works be noisy or dusty? Hoarding is in place around the works area to minimise noise and dust, and our builder is managing dust suppression throughout. Where possible, the noisiest works are scheduled outside core trading hours.
Is the centre safe during the works? Yes. The works area is fully hoarded and accessible only to licensed contractors. The centre remains open and safe for customers and retailers throughout.
Will trading hours change? No. The centre trades its usual hours for the full duration of the works.
Will access to Australia Post be affected? No. Australia Post remains accessible, and one of our lifts sits directly beneath it.
Need more information?
Our centre team is happy to help. Contact centre management via waggawaggamarketplace@cbre.com, or ask our team while you are in centre.
We will keep this page updated as works progress. Thank you for your patience while we make Wagga Marketplace better.